Customer Success Tool

Predict Churn Before Customers Leave

ChurnScan connects to Gmail or Outlook, scans support emails for negative sentiment and cancellation keywords, and surfaces at-risk customers with a churn risk score — so you can act before it's too late.

Start for $18/mo

Cancel anytime · No credit card required to try

Gmail & Outlook OAuthSentiment AnalysisChurn Risk ScoresAutomated AlertsAt-Risk Dashboard

Pro Plan

$18/mo

Everything you need

  • Connect Gmail & Outlook
  • Unlimited email scans
  • Real-time churn risk scores
  • Keyword & sentiment detection
  • At-risk customer dashboard
  • Email alerts for high-risk accounts
Get Started — $18/mo

Frequently Asked Questions

How does ChurnScan connect to my email?

ChurnScan uses OAuth 2.0 to securely connect to Gmail or Outlook. We never store your email credentials — only the access token needed to read support threads.

How is the churn risk score calculated?

We combine sentiment analysis (negative tone, frustration signals) with keyword detection ("cancel", "refund", "disappointed", etc.) and email frequency patterns to produce a 0–100 risk score per customer.

Can I cancel my subscription at any time?

Yes. You can cancel anytime from your billing portal. Your access continues until the end of the billing period with no hidden fees.